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MEMORANDUM
OF UNDERSTANDING BETWEEN
COUNTY OF SANTA BARBARA AND
SERVICE EMPLOYEES INTERNATIONAL UNION, LOCAL 721
SECTION 47. SOCIAL SERVICES
CASELOADS
A. Definitions
1. Caseload:
a. Intake assignment - the number
of applications/referrals processed/disposed by an individual
during a calendar month.
b. Ongoing assignment - the number
of cases for which an individual has overall responsibility
during the calendar month.
2. Case Count Date - the first working
day of the calendar month will be used for purposes
of calculating both individual and department caseloads.
B. Workload
The County and the Union accept the principle that
caseloads should be equitably distributed within each
type of category so that each eligibility and social
worker should have a caseload generally comparable to
that of other workers in the same type of work assignment
and of comparable experience.
C. Meet and Confer regarding Workload
The County and the Union agree to meet and confer
in good faith for a maximum of 30 days regarding workload
guidelines on an annual basis following receipt and
analysis of funding allocations for departmental programs
(typically November). The subjects of this meet and
confer may include workload equalization, including
the development of tools to equitably distribute workload,
and the continued development of streamlining procedures.
The County and the Union agree to meet and confer in
good faith regarding workload guidelines and other impacted
terms and conditions of employment prior to implementing
significant program changes mandated by the State or
federal government. The County will provide official
fiscal information related to setting the guidelines.
In the event of a change in the amount of funding from
the Federal, State and/or County level that would significantly
affect guidelines, a special meeting may be called for
the purpose of adjusting the guidelines.
D. Trainees
The County agrees to maintain ten unassigned EW I
positions for the purpose of establishing a trainee
pool to be available to fill vacancies in a timely fashion.
Trainees will remain in the training pool until fully
trained. These positions will be established based upon
continued availability of Federal, State and/or County
staff development block grant funding.
E. Bilingual Caseload
The County agrees that if in the future the State
weighs bilingual cases more than English-only cases
and provides funding accordingly, the County will make
corresponding changes in the guidelines for bilingual
caseloads.
The County shall implement Spanish-language versions
of all Notices of Action within one year of the ratification
of this agreement. Spanish-language versions of Notices
of Action received by the department after that date
shall be made available within one month of receipt
by the department.

SECTION 48. ELIGIBILITY
WORKER III POSITIONS
The County shall continue to fund Eligibility Worker
III lead worker positions in all Social Services work
units containing over six (6) eligibility workers.

SECTION 49. CIVIL SERVICE
RULES
The parties agree to continue discussion regarding modernization of Civil Service Rules,
including possible revision of Civil Service Rule 912: appeals of discipline (Reduction, Suspension, Termination) to Binding Arbitration for final resolution, and appeals of discipline (Reduction, Suspension, Termination) to mediation prior to the final step of appeal. Changes shall be contingent upon mutual agreement and, if necessary, Civil Service Rules changes.
Prior to proposing amendments of the Civil Service
Rules to the Civil Service Commission, the County shall
notify the Union of any such proposed changes.

SECTION 50. LEGAL REPRESENTATION
OF EMPLOYEES
The County shall inform, at time of hire and subsequently
whenever there is a change in that policy, each employee
within the scope of this agreement of the County policy
and procedures regarding defending and indemnifying
employees in accord with California Government Code
Sections 825 et seq. and 995 et seq. In addition, all
such current employees shall also be informed of the
policy within 60 days of the effective date of this
agreement.

SECTION 51. SAFETY
A. The County recognizes its obligation
to provide and maintain a safe and healthy working environment
for its employees.
B. The Union and County agree that
it is in the best interest of all to provide a safe
and healthy working environment and that this requires
a cooperative effort by all concerned.
C. An employee who observes an unsafe
condition shall report the matter to his/her supervisor
or other designee.
D. The Probation and Social Services
Departments shall each develop a safety committee composed
of management and employee representatives. Employee
representatives shall be representative of the geographic
locations and functional duties of each department and
be selected by the employees themselves from a list
of volunteers/nominees. The purpose of the committee
is to evaluate safety concerns and to make recommendations
to the department head. Committee meetings would be
held quarterly or as otherwise agreed by the committee
members.
E. Allegations regarding violations
of this Section shall be processed in accordance with
the County's Safety Policy.
F. A County Labor/Management Safety
Advisory Committee shall be established. The Director
of General Services will work with the Union and other
interested labor organizations/employee groups to determine
a mission statement, operating procedures and membership
of the committee on a cooperative basis. Union representatives
who are employees will receive paid release time for
committee activities occurring during the employee’s
work hours.

SECTION 52. WORKPLACE
AND FIELD SAFETY
A. The County will develop and mandate
attendance at a Workplace and Field Safety class for
workers required to perform job duties in the field,
such as making home visits, field investigations, and
transporting clients.
B. The County shall meet and consult
with the Union in order to update the Child Welfare
Services Safety Guide. Included in this process, the
parties will review the issue of appropriate identification.

SECTION 53. BACK TO WORK
PROGRAM
A. Employees who are unable to perform
their regular duties due to injury or illness may be
provided a temporary duty assignment in accordance with
the Back to Work policy.
B. An employee who has returned to
work from a work-related injury or illness (either in
the Back to Work program or to his/her regular work
assignment) will be granted paid leave not chargeable
to the employee’s accrued leave balances to attend
medical appointments specifically related to the work-related
injury or illness.


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